Maintenance

October 23, 2021

Work Order Response Times table

CategorySub-CategoryBusiness TimingLegal Timing
EmergencyImmediatelyImmediately
Broken Door Locks/JamsDeprives tenant of security to their property or unitImmediatelyImmediately
FireImmediatelyImmediately
Water (emergency)Deprives the tenant of hot or cold water24 Hours24 Hours
Unit not having access to a functioning toilet24 Hours24 Hours
Water (non-emergency)Deprives tenant of a major plumbing fixture supplied by the landlord24 Hours72 Hours
Security24 Hours10 Days
Refrigerator24 Hours72 Hours
WindowsShattered untempered glass or the inability to close to the outside24 Hours24 Hours
Heating24 Hours24 Hours
ElectricalSeverly limited power, exposed wires or fire hazards24 Hours24 Hours
Electric boilers24 Hours24 Hours
Non functioning electric sockets5 Days10 Days
Roof48 Hours10 days
Garbage Disposal72 Hours10 Days
Stove/Oven72 Hours72 Hours
Pest Control5 Days10 Days
All other5 Days10 Days
Air Conditioning5 Days10 Days
Flooring/Carpet5 Days10 Days
Fencing5 Days10 Days
Landscaping5 Days10 Days

Davis Property Management

At Davis Property Management, we provide fast, friendly, and professional service tailored to your individual property management needs.